When ordering from a store for the first time, you may have some questions. I've outlined the most commonly asked questions below, but if you would like to ask anything else, please use the contact form or email me at norma@normaslackart.com
Your Questions Answered
How long will my print take to arrive
Your prints will be dispatched within 3-5 working days. Allow 6 – 10 days for delivery
What should I know about the prints
My art prints are designed to last, and are printed on Hahnemühle Photo Rag paper.
It is a vegan, certified matte paper with a natural white tone and excellent black saturation. It has a soft texture with a lightly defined felt structure. With Hahnemühle Photo Rag your print is museum quality wall art.
What is the printing method
All prints are created using the Giclée fine art printing method by a premium fine art printer. Giclée fine art printing is the gold standard when it comes to producing museum-level quality prints. Archival inks used on Giclée printers won’t fade when displayed in normal conditions indoors; colours will retain their brilliance for decades.
Do you offer framed prints
Not at this time.
Are your prints eco friendly
Yes, they are. I use Hahnemühle Photo Rag paper which is vegan, plastic free, and made from sustainably sourced paper. My print partners are an end to end carbon neutral service.
What about delivery costs
Great news, delivery is free to UK, EU and USA for art prints.
Original art is currently only available in the UK and is free delivery.
For further information on shipping see my shipping policy
What if a print is damaged in transit
Prints damaged in transit will be replaced. Please refer to my refund policy for any additional information.
Do you deliver worldwide
I deliver to UK, EU and USA at this time.
Do you accept commissions
No not at this time.
Who owns the rights to all artwork
That would be me, Norma Slack. As the artist I retain all rights to my art. This includes the right to create prints for sale and use images of the art in promotional content.
What about privacy
I only use any information gathered on this site for the purposes stated in my Privacy Policy. Please read it here
What about terms and conditions
You can read all about them here